Frequently Asked Questions

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An ISO standard is an internationally recognised framework that sets out requirements for a management system in a specific area, such as quality, environment, health & safety or information security. 

No. 

ISO standards are voluntary however, they may be required for a particular contract or customer. They demonstrate best practice, help to ensure legal and customer requirements are met, and can provide a competitive advantage. 

We provide expert advice, guidance and hands-on-support to help you develop, implement and maintain an effective management system.

This depends on your organisation's size, complexity and current position. Typically, it can take between 3-12 months. 

Yes. 

We can support you through the entire certification process, including preparation, documentation, internal auditing and liaison with the certification body. It is worth noting that we are approved consultants through several UKAS certification bodies and can advise you on their specific processes.

Yes. 

We support organisations of all sizes, including multi-site and international clients, using flexible and remote working options. 

This depends on your sector, risks and objectives. Common standards include ISO 9001, ISO 14001, ISO 45001 and ISO 27001. We can advise on the most appropriate options for your organisation, once we understand what you want to achieve.

Standards are reviewed periodically, typically every 5-10 years. We keep you informed of any updates and support you through any transitions. 

An internal audit is a systematic review of your management system to check it meets the requirements of the ISO standard and your own procedures. 

They help identify areas for improvement, ensure ongoing compliance, and prepare you for certification and surveillance audits.

Yes. 

We can act as an independent partner, providing a professional, competent and efficient auditing service.  

Most organisations carry out internal audits at least annually. but the frequency depends on your risks, objectives and the size of your organisation. We can develop a tailored audit programme for you.

We offer a range of courses including ISO awareness, internal auditor training, management system training and bespoke courses tailored to your organisation.

Yes. 

We deliver both online and in-person training, providing flexible options to suit your needs.

Training is beneficial for all levels, from general staff to senior management, depending on the course. It helps build knowledge, competence and engagement across your organisation.

Yes. 

All delegates receive a certificate of attendance upon successful completion of our courses.

This is based upon your specific requirements however, our fees will always remain competitive and we are happy to provide you with a no-obligation proposal upon request.